1 What we do?
We attach discrete wireless sensors to all the equipment measuring when it is in use and when it is Available.
We also conduct face to face gym floor customer surveys asking how busy customers find their favourite equipment and how likely they are to recommend the gym and why.
2 Why we do it?
Gym floor Customers Primary purpose for being on a gym floor is to use the gyms equipment.
How available the equipment is directly affects the customer experience, the value they receive from the gym and therefore their satisfaction with the gym.
3 What are the results?
Having information on customer demand – before buying equipment – to cater for customer demand, vastly improves Return on Investment.
Prevents shortages creating happier customers and growth.
Prevents buying too much or unpopular equipment that does not get used
Introduction to GYMetrix
Importance of Equipment Availability
What we do?
Why we do it?
What are the results?
Typically GYMetrix projects cost around 1% - 2% of a refurb budget
Some of our clients
"I have been in the industry for over 30 years and it is rare to discover a product that is not only truly innovative but fully developed.
The initial small investment in GYMetrix will, in my view, be recouped through the process of purchasing and many times over on future bottom line performance, by providing your customer base with the range of equipment they actually want!"Chairman South East Leisure Centre Operators SELCOTonbridge and Malling Borough Council
"Finally, thanks to Rory and his GYMetrix system, there is a tool in the marketplace that enables fitness providers to systematically and objectively quantify their fitness equipment provision.
With the help of GYMetrix for the first time ever I know for certain that the equipment locations, types and quantities in our fitness suites are 100% right: 100% right for us, 100% right for our members."Operations ManagerRenfrewshire Leisure
"This is one of the most beneficial pieces of research we have ever completed within the gym environment.
It is essential that Gymetrix is utilised to gain an exact understanding on what equipment your customers use and it is crucial to complete prior to commencing a refurbishment programme."Service Development ManagerEdinburgh Leisure
"GYMetrix offers an invaluable and highly professional service - providing detailed information that supports planning and informed decision making on equipment provision and gym design.
I would strongly recommend Gymetrix to all providers -it is an exercise worth undertaking even if you are not considering refurbishment programme!!!"Director ISEDundee University
"If you have any accountability for the commercial performance of fitness gyms I can tell you now that GYMetrix will maximise the commercial return on your investment in equipment, increase your member retention rates, and improve your staff motivation"Operations ManagerGlasgow Life
"Some things I thought that I knew and would have put money on were not only challenged by GYMetrix but turned upside down.
It ultimately has given us a cultural change with how we fit out gyms and how we interact with Clients"Operations ManagerSouth Lanarkshire Leisure